Key Findings
Finding 1: Clear Persona Segmentation in AI Understanding
The most significant finding is how distinctly AI models associate each platform with specific user personas:
Beginners/Casual Users → Wix (58% SOV)
- "Easiest to use" queries favor Wix decisively
- "No coding required" prompts mention Wix most
- "Quick website setup" queries default to Wix
Design-Focused Users → Squarespace (47% SOV)
- "Best templates" queries favor Squarespace
- "Professional design" prompts mention Squarespace most
- "Portfolio website" queries lean Squarespace
Developers/Control Seekers → Webflow (53% SOV)
- "Custom CSS" queries overwhelmingly favor Webflow
- "Full design control" prompts default to Webflow
- "Developer-friendly" queries mention Webflow most
This segmentation reflects successful positioning by all three platforms and shows how AI learns from user intent patterns.
Finding 2: Wix Dominates "Easy" but Loses "Powerful"
Wix wins ease-of-use prompts decisively but struggles with power-user prompts:
| Prompt Type | Wix SOV | Webflow SOV |
|---|
| "Easiest to use" | 62% | 7% |
| "Most powerful" | 14% | 58% |
| "Best control" | 8% | 67% |
| "Quick setup" | 66% | 6% |
| "Custom CSS" | 5% | 78% |
This creates a positioning trade-off: Wix is seen as easy but limited, while Webflow is seen as powerful but complex. Squarespace occupies a middle ground.
Finding 3: Squarespace Wins Design and Small Business Segments
Squarespace shows strength in two critical segments:
Design-Focused Prompts:
- "Best website templates" → 54% SOV
- "Portfolio website builder" → 58% SOV
- "Best for designers" → 38% SOV (vs Webflow 44%)
Small Business Prompts:
- "Small business website" → 46% SOV
- "Professional website" → 44% SOV
- "Business website builder" → 43% SOV
This positions Squarespace as the "professional but accessible" option between Wix's ease and Webflow's power.
Finding 4: E-commerce Shows Wix Strength
Wix leads e-commerce prompts with 46% SOV, ahead of Squarespace (34%) and Webflow (16%):
E-commerce Prompt Examples:
- "Best platform for online store" → Wix 48%, Squarespace 32%
- "E-commerce website builder" → Wix 46%, Squarespace 34%
- "Selling products online" → Wix 44%, Squarespace 36%
This suggests Wix has successfully positioned its e-commerce features in AI understanding, possibly through content emphasizing online store capabilities.
Finding 5: Alternative Seeking Reveals Competitive Dynamics
When users explicitly seek alternatives, patterns emerge:
"Alternative to Wix" → Squarespace 41%, Webflow 38%
Users leaving Wix split between Squarespace (step up in design) and Webflow (step up in control).
"Alternative to Squarespace" → Webflow 44%, Wix 38%
Users leaving Squarespace favor Webflow (more control) over Wix (perceived downgrade).
"Alternative to Webflow" → Wix 52%, Squarespace 34%
Users leaving Webflow overwhelmingly choose Wix (simpler), not Squarespace.
This reveals a "hierarchy of complexity" in AI understanding: Wix → Squarespace → Webflow.