Cancelation Made Easy

Subject: [First Name], Here's a Special Offer Just for You! Example Copy Dear [Participant's name], We regret to inform you that the scheduled career development and skill-building course you signed up for has been cancelled. Despite our best efforts, unforeseen circumstances have arisen, making it impossible to proceed with the course as scheduled. We understand the inconvenience this may cause you, and we sincerely apologize for any disruption to your plans. Rest assured that we are committed to providing you with the highest quality learning experience. In light of this cancellation, we would like to offer you a range of alternatives to ensure your professional growth continues uninterrupted. Option 1: Transfer to a Future Course We are happy to offer you the opportunity to transfer your enrollment to a future iteration of the same course. We will notify you as soon as the new dates are confirmed, and you will be given priority registration. Option 2: Credit Voucher for Future Courses If you are unable to commit to a future course at the moment, we can issue you a credit voucher that can be applied towards any other career development or skill-building course we offer. This voucher can be utilized within the next 12 months. Option 3: Refund If none of the above options suit your needs, we will provide a full refund of the course fees you have already paid. Please allow [number of days or weeks] for the refund to be processed. To indicate your preference, please reply to this email by [deadline] stating your chosen option. If we do not receive a response from you by the specified deadline, we will automatically issue you a credit voucher. Once again, we sincerely apologize for any inconvenience caused by this cancellation. We remain committed to assisting you in your career development and skills enhancement. Thank you for your understanding. Best regards, [Your Name] [Your Position] [Your Organization]