Cancel Your Hot Tub Repair Appointment with Ease

Subject: [First Name], Here's a Special Offer Just for You! Dear [Customer's Name], We regret to inform you that due to unforeseen circumstances, we have to cancel your scheduled hot tub repair appointment on [date]. We apologize for any inconvenience caused and understand that this may be disappointing for you. At [Company Name], we strive to provide top-notch repair services and ensure that our customers' hot tubs are running smoothly. However, in this particular case, we encountered an unexpected shortage of essential replacement parts required for your specific hot tub model. Regrettably, this has resulted in the need to cancel your appointment until further notice. We assure you that we are actively working on sourcing the necessary parts and will contact you once they become available. Our team is dedicated to resolving this issue as quickly as possible, and we appreciate your understanding and patience. To make up for the inconvenience caused, we would like to offer you a 10% discount on your next scheduled repair service with us. We value your loyalty and want to ensure that we provide you with the best service possible once the parts are ready. Please reach out to our customer service team at [phone number] or reply to this email if you have any questions or concerns. Our representatives will be more than happy to assist you and provide updates regarding the rescheduling of your appointment. Once again, we sincerely apologize for any inconvenience caused by this cancellation. Thank you for choosing [Company Name], and we look forward to serving you in the near future. Warm regards, [Your Name] Customer Service Representative [Company Name]