Get Valuable Insights from Your Customers with our Survey or Feedback Email Templates for Computer Support and Services

Subject: [First Name], Here's a Special Offer Just for You! Dear valued customer, At [Company Name], we strive to provide the best computer support and services to our customers. To ensure that we are meeting your expectations, we kindly request your feedback through this quick survey. Your input will play a crucial role in helping us improve our services. Please take a few minutes to answer the following questions: 1. How satisfied are you with the overall quality of our computer support services? - Extremely satisfied - Satisfied - Neutral - Dissatisfied - Extremely dissatisfied 2. How knowledgeable and helpful were our technicians in resolving your computer issues? - Extremely knowledgeable and helpful - Knowledgeable and helpful - Neutral - Not very knowledgeable or helpful - Not knowledgeable or helpful at all 3. Were your computer issues resolved in a timely manner? - Yes, they were resolved promptly - They were resolved, but it took longer than expected - No, it took an unacceptable amount of time to resolve the issues 4. How would you rate the professionalism and friendliness of our support staff? - Very professional and friendly - Professional and friendly - Neither professional nor friendly - Unprofessional and unfriendly 5. Would you recommend our computer support services to others? - Definitely - Probably - Not sure - Probably not - Definitely not 6. Do you have any additional comments or suggestions for improving our computer support services? We greatly appreciate your time and feedback. Your responses will help us enhance our services to better serve you and our future customers. If you have any immediate concerns or queries, please feel free to reach out to our customer support team. Thank you for choosing [Company Name]. Best regards, [Your Name] [Company Name]