How long will it take for my medical equipment and supplies to be delivered?
Your medical equipment and supplies are estimated to be delivered within 5-7 business days.
Can I track the shipment of my medical equipment and supplies?
Yes, you will receive a tracking number in a separate email within 24 hours of your order. You can use this tracking number to monitor the progress of your shipment.
What should I do if there are any issues or damages with the delivered medical equipment and supplies?
If you encounter any issues or damages with the delivered medical equipment and supplies, please contact our customer service department immediately at [phone number] or email us at [email address]. We will assist you in resolving the problem promptly.
Is there a warranty included with the purchased medical equipment and supplies?
Yes, all our medical equipment and supplies come with a warranty that covers manufacturing defects and malfunctions. Please refer to the included warranty card or product documentation for specific details and instructions on how to avail the warranty.
Can I return or exchange the medical equipment and supplies if they are not suitable for my needs?
Yes, we have a flexible return and exchange policy. If the medical equipment and supplies are not suitable for your needs, you may return or exchange them within 30 days of purchase. Please contact our customer service department for further instructions and to initiate the return or exchange process.
Are replacement parts or accessories available for the medical equipment and supplies?
Yes, we carry a wide range of replacement parts and accessories for the medical equipment and supplies we offer. If you need any specific replacement parts or accessories, please contact our customer service department, and they will assist you in finding the suitable parts or accessories for your needs.